Privacy policy

Privacy Policy for Stepnsole

Stepnsole is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.stepnsole.com. Please read this policy carefully to understand how we handle your information. We do not sell or share your personal information with third parties.

What personal information do we collect?

When you visit our site, register, or place an order, we may ask you for the following personal details:

• Name
• Email address
• Contact number
• Mailing address
• Payment details (credit card or other payment methods)
• Any other information necessary to complete your transaction or provide support

When do we collect information?

We collect your information when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Leave a message with our customer service team
• Provide information through any other interactive features on our site

How we use your personal information

The information we collect may be used for the following purposes:

• To process orders and send updates related to your purchase
• To contact you in case of any issues with the delivery or order processing
• To send text message updates about your delivery status
• To personalize your experience on our website and deliver content or product recommendations based on your preferences
• To respond to customer service inquiries and support requests
• To process your transactions quickly and efficiently
• To request feedback and reviews on our products or services

Data Retention

We will keep your personal information only for as long as necessary to fulfill our services to you or as required by law. Once this period has passed, your information will be deleted or anonymized to protect your privacy.

How we protect your information

We use SSL (Secure Sockets Layer) technology to ensure that your sensitive data, such as credit card details, is securely transmitted through encrypted links. We also implement a range of security measures to safeguard your personal information against unauthorized access, alteration, or destruction.

Your rights

You have the right to:

• Access and review the personal information we have about you
• Request corrections to your data if it is inaccurate
• Request deletion of your personal information, subject to legal and operational requirements

Third-party Disclosure

We do not sell, trade, or rent your personal information to outside parties. We may, however, share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as they agree to keep this information confidential.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post those changes on this page and/or send an email notification. We encourage you to review this policy periodically to stay informed about how we are protecting your information.