Shipping Policy
Shipping Policy of Stepnsole
At Stepnsole, we aim to provide you with a smooth and efficient shipping experience. Please review the following terms regarding shipping and delivery:
COD Terms and Conditions
- All customers are hereby notified that, according to the terms and conditions of Cash on Delivery (COD), the courier company will not allow the customer to open the package before making the payment.
- You, as the customer, have the right to return the package only after payment and acknowledgment of the delivery to the courier company.
Return Process
- If you wish to return the package, you must notify us after payment has been made to the courier.
- You will be responsible for sending the package back at your own expense for either a return or exchange.
Shipping and Delivery
- All parcels are shipped across Pakistan via COD (Cash on Delivery).
- Please do not ask the courier delivery person to open the package before payment, as this is against the rules of COD in Pakistan.
By placing an order with Stepnsole, you acknowledge that you understand and accept the terms outlined in this Shipping Policy.
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