Terms & Conditons

Terms and Conditions for Stepnsole

By placing an order on Stepnsole, you agree to the following terms and conditions:

COD Terms

• All customers are hereby notified that, as per the terms and conditions of Cash on Delivery (COD), the courier company will not allow the customer to open the package before making the payment.
• You, as the customer, have the right to return the package only after payment and acknowledgment of the delivery to the courier company.

Return and Exchange Process

• If you wish to return the package, you must notify us after making payment to the courier.
• Once the payment is made, you will be required to send the package back at your own expense for either a return or exchange.

Shipping and Delivery

• We ship all orders across Pakistan via COD (Cash on Delivery).
• Please do not ask the courier delivery person to open the package before payment, as this violates the rules of COD in Pakistan.

By proceeding with a purchase, you acknowledge that you understand and accept the terms outlined above.